What are telecommunications agents, and what are the differences between them? Telecommunications agents are for lack of a better term, brokers. Similar to an insurance broker, telecommunications agents look for the best deal for their clients.Telecommunications agents play a pivotal role for businesses. The agents hunt for pricing not always relying on the ATT’s of the world. This requires the agent to pursue relationships with all carriers. Some carriers offer a different product set than others. The agents’ job is to match appropriate carrier with client needs.Another function of an agent is to perform a review of services, so that they can identify what exactly the client needs. By doing this, the agent can verify market pricing, make sure their client has no fraudulent charges as well as verify billing accuracy.Some telecommunications agents charge a fee for their services others rely on spiffs from the carriers to fund their operations. About 70% of all agents choose option number two. They will get a phone bill from a potential client and let them know they can save them money by performing a review of services. The client will give the agent the go ahead to move them to another carrier. Once the switch has been made the carrier will then send a check to the agents in most cases anywhere from 1.5-3 times the monthly revenue. On top of the monthly revenue the carrier will usually give the agent a monthly residual.Most companies elect to do business with these types of agents rather than the ones who charge fees. The companies identify the value in letting the carrier compensate the agent rather than them forking over the dough. This was a just a brief riff on different types of telecommunications agents